Consulting Services

Profit Improvement/Best Practices
Identify, quantify and assist with implementing over 700 potential opportunities for income enhancement, expense reduction and procedural improvements that will increase bottom-line profitability.

Overdraft Checking Services
Design and implement an overdraft checking service to improve overdraft processing, enhance customer service and increase non-interest income.

Strategic Planning
Perform an analysis of your organization’s current position, the factors that may affect it in the future, the way the organization wants to position itself in the future, and the steps that need to be taken to accomplish the specific objectives that are established.

Human Resource Management
Develop an internal structure with job descriptions, career paths, responsibility grades, salary ranges, and performance evaluation training. This structure will improve customer service, marketing and reporting relationships to enhance the organization’s ability to attain its strategic objectives.

Incentive Compensation
Enhance your organization’s ability to meet or exceed its objectives by providing incentives and awards to those individuals who achieve the desired levels of performance.

Customer Opinion Surveys
Determine whether you are you really meeting your customers’ needs and expectations. In today’s competitive market, set yourself apart from the rest and go straight to the source to find out what your customers think about your products, services and staff.

Budgeting
Develop a process, involving all responsibility centers, to help establish financial objectives, formulate plans to obtain objectives, measure performance and evaluate results.

Process Reengineering
Recommend a structure which will align your organization’s framework, people, and processes with future growth and profitability objectives. Organization structure and procedure recommendations will focus on the appropriate mixture of productivity, profitability, quality control and customer service.

Staffing/Productivity Analysis
Identify and quantify operational method and procedural improvements; promote process standardization and automation; identify and assess the impact of economies achievable through consolidation or realignment of responsibilities; and recommend the organization structure and staffing refinements to accommodate identified opportunities.

Merger & Consolidation Analysis
Determine the appropriate internal organization structure, the location for various deposit and lending activities, and the required staffing level at all locations; identify potential improvements in procedures and workflow; and identify data processing and other automation opportunities.

Policy & Procedure Reviews
Identify key opportunities to help strengthen internal controls, enhance procedures, improve policies, and increase quality in the deposit, loan, investment, security, compliance, and disaster planning areas.

Expert Witness Testimony
Assisting attorneys in working with their bank and non-bank clients to evaluate procedures and testify concerning relevant issues.